Shipping policy
ORDER PROCESSING TIMES
Depending on the payment method chosen at checkout, preparation times vary:
For orders with free shipping, we take 48 hours to prepare & ship your order (Monday to Friday). This allows you to cancel your order if needed.
For orders with 24h & 48h delivery options via Colissimo or Chronopost, we will prepare & ship your order the same day, making it impossible to cancel your order.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping rates & methods vary depending on the products.
Details are available directly on the product pages.
Here is a summary:
Manga Figures:
– Standard Shipping (Free): 5 to 7 business days
– Premium Shipping (Theft Insurance) – €5.90: 5 to 7 business days
Manga Decor:
– Standard Shipping (Free): 5 to 7 business days
– Premium Shipping (Theft Insurance) – €5.90: 5 to 8 business days
Manga Clothing:
– Standard Shipping (Free): 8 to 12 business days
– Premium Shipping (Theft Insurance) – €5.90: 5 to 8 business days
You will then receive an email with a tracking number that will allow you to track your shipment.
Delivery times may be exceeded depending on circumstances or the carrier. If so, feel free to send us an email at infos@mangastrike.com
For better handling of your request, please have your order number ready, which you received when you placed your order.
Every order automatically triggers a confirmation email. Please take the time to check your SPAM folder as well as your email address.
You can also contact our customer service team, who will be happy to help you.